Customer Support Information

New Customers

Altinity offer three levels of technical support:

Standard:
right arrow icon Response within four office hours
right arrow icon Contact via phone, fax or email

Enterprise:
right arrow icon 24x7x365 availability
right arrow icon Response within four hours
right arrow icon Contact via phone, fax, email
spacer or support extranet

Tailored:
right arrow icon Based on enterprise support
right arrow icon Tailored to customer's requirements

For more information simply call +44 (0)870 787 9243, email sales@altinity.com or complete our feedback form. 

Existing Customers

For the quickest response from our support team please use one of the following contact methods:

phone: +44 (0)870 787 9243 
email: support at altinity dot com*
extranet:   log in  here

*We are afraid it is necessary to write the email address in this way as an anti-spam measure.